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FAQ

How quickly can I get approved and buy my vehicle?

Once you’ve applied and been approved, it’s simply a matter of meeting the requirements of the loan agreement. If all your documentation (such as latest payslips, a valid driver’s license, proof of residence, etc.) is in order and you’re ready to purchase, you can select your vehicle from our showroom, and drive home right away.
 
What Is A Maintenance Plan?
Car Maintenance Plan
A Maintenance Plan provides you the client with complete peace of mind, knowing that you are adequately covered for scheduled services as well as selected non-scheduled maintenance issues. The period of the Maintenance Plan for vehicles is either determined by 
duration or kilometres, whichever occurs first. It provides you with cover for scheduled services PLUS a range of unscheduled maintenance items. The plan runs over a set period of time or a set number of kilometres driven – whichever comes first . All services and maintenance work must be performed by an approved dealer.
 
Which components are generally covered by a Maintenance Plan?
The following components are  covered in a Maintenance Plan :
Service items: air filter, fuel filter, oil filter, spark plugs and lubricants.
Wear and tear items: clutch, exhaust, globes, fuses, brake pads, brake discs, shock absorbers, v-belts and wiper blades.
The following items might be considered for replacement or repair only if failure is due to normal wear and tear and are not covered by an existing warranty: engine, gearbox, differential, turbo assembly, electronic ignition, cooling system, wheel bearings, braking system, fuel system, electric components, prop shaft, CV joints, and cambelt replacement.
 
When does my Maintenance Plan start and when does it end?
Your plan will start from the date of purchase and will continue until either the prescribed time period or mileage has been reached, whichever occurs first.
 
What Is A Service Plan?
The Car Service Plan offers you a convenient budgeting tool for future services. A Car Service Plan pays for certain items as recommended by the manufacturer in their service schedules for repair by an approved dealer. The plan runs over a set period of time or a set number of kilometres driven – whichever comes first .
 
What are the benefits of a Car Service Plan?
You don’t feel the pinch of regular servicing costs.
Your servicing costs are determined. No matter how high prices rise in the future, you won’t have to worry about inflation, parts or labour cost increases.
 
If I purchase a Service Plan, when does the plan start and when does 
it end?
Your Service Plan will start from the date and mileage that the plan was purchased. It will continue until either the prescribed time or mileage has expired, whichever occurs first.
 
 
What is a Warranty?
New vehicles sold generally come with a Manufacturers Warranty, which states that the manufacturer of the vehicle will cover the cost of specific repairs under the terms of the warranty. A dealer may also offer you an additional written extended warranty for a fee.. Your vehicle will be covered against certain major mechanical and electrical malfunctions . By obtaining an Extended Warranty you could be maximizing your vehicle’s potential resale value.